Once you have placed your order, we will send you a confirmation email to track the status of your order.
Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).
We can only change orders that have not been processed for shipping yet.
Once your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order.
For two reasons, the first we upgraded materials to offer you a higher quality product. The second is we implemented a dual pricing strategy.
Yes we do contact firstname.lastname@example.org
We created this section, since you might need answers to more sensitive questions. "To be an ally is to actively support the struggle".
Of course not it's culture appreciation, because you're getting it from an authentic Indigenous owned business.
We suggest you use this moment as an opportunity to share about your reconciliation journey, and how supporting Indigenous businesses gives you another opportunity to participate in reconciliation.
We ship via Canada Post.
All US and International orders are subjected to customs checks which may result in a delay from 1-3 weeks.
Also, duties and fees associated with customs will be your responsibility.
We currently ship in the United-States, Canada, Australia, France, the UK and Germany.
Returns & Exchanges
We do accept returns in respect to the following conditions:
- The item must have been sold on our online store.
- The item shouldn't have been used in any way.
- The return or exchange request is made within 30 days of delivery.
- The return is made within 14 days of the return or exchange request.
To ask for a return, please contact email@example.com